Gutter Pro Vac Product Support Hub
Solve Issues Fast with DIY Guides, Maintenance Tips & Troubleshooting

How to Insert the Carbon Gutter Pole into the Vacuum Hose
Struggling to connect your gutter pole? This guide walks you through loosening the silicone coupling, pushing past the internal resistance, and seating the pole 10 inches deep for a sturdy assembly.
Frequently Asked Questions
Gutter Pro Vac systems include a Lifetime Limited Warranty on all internal electronic components for the original purchaser, provided the system is used under normal operating conditions. The vacuum housing and accessories are covered by a 1-Year Warranty against manufacturing defects. Normal wear items are not covered.
Sales tax is only applied to orders shipped to California, Washington, or Kentucky, in accordance with state regulations.
Canadian Customers: If you are located in Canada and acting as the Importer of Record (shipping directly to your address), you’ll be responsible for any applicable customs duties and sales taxes upon delivery.
Once your order ships, you’ll receive an email with tracking information. For larger freight shipments, the carrier will contact you directly to schedule a delivery appointment.
If you need to change your delivery address, contact our support team as soon as possible—once the shipment leaves the warehouse, changes may no longer be possible.
Returns are accepted on items that are new, unused, and in original packaging. A 20% restocking fee applies, and return shipping costs are the customer’s responsibility. Please contact support to initiate a return authorization before sending anything back.
Yes. We offer flexible financing through Shop Pay (Affirm), Klarna, and Afterpay. Simply choose your preferred payment plan at checkout and split your purchase into manageable installments.
